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o identified and corrected 4 significant errors in the newcomer's finance briefing; improved accuracy and better informed new arrivals on benefits and choices
o established a finance operations cell consisting of Disbursing and Customer Service, with support reaching over 3,000 deployed Soldiers, DoD Civilians, and Army partners
o ensured Verizon tracking reports were updated and accurate, RRNCO profiles were accurate in Recruiter Zone, and the GPC binder was up to date
o oversaw Finance operations; kept the Recruiting and Retention Battalion in compliance with regulatory guidance and contractual obligations
o stood up Finance cell; leadership and technical skills facilitated outstanding customer support for all of Task Force-Sinai
o supported over 140,000 US Army Reserve soldiers in the USAR Pay Center; exceeded the DFAS standard of 99% accuracy in coding transactions
o demonstrated expert knowledge of authoritative financial systems; accurately reported reliable financial data to the Office of Secretary of Defense and Congress
o coordinated financial support daily for the Defense Equal Opportunity Management Institute for staff and students during Hurricane Irma; delivered 145 travel vouchers totaling over 200,000
o led a finance brief for 39 new personnel; identified and corrected significant errors in the brief and implemented changes for future briefings, ensuring successful in-processing for future personnel
o as a finance clerk at MCBH Post Office, completed over 1,450 successful transactions worth $56,028.73 and helped over 1,300 Marines, Sailors & Soldiers to ship their packages
o as a Finance clerk at Camp H.M. Smith Post Office, completed over 872 successful Transactions worth $24,704.96 and helped Marines, Sailors & Soldiers to ship their packages