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MOS 25B
Information Technology Specialist
NCOER Bullets
See also: Navy Information Systems Technician Annual Evaluations
Info Tech Team Chief
o deployed ISO Operation Inherent Resolve in the CENTCOM AOR for 6 months; successfully created a network infrastructure in support of 5th Special Forces Group
o served as nightshift COMSEC provider for TF SHIKRA; provided JOSEKI for all flight companies in a timely manner; ensured continuous, secure comms
o supervised and created over 400 Tactical SIPR accounts used throughout 18 Warfighting Exercises for 1CD
Help Desk Administrator
o performed his duties exceptionally well while assigned to the Erbil Air Base Help Desk; critical to mission success
o maintained services for over 1,000 U.S. and Coalition Forces, to include 2nd Security Force Assistance Brigade and Combined Joint Task Force OIR; uptime rate 5% better than last year
o trained over 20 Information Management Officers; decreased the number of Help Desk calls by 25%
o raised number of positive customer comments by 25% due to a positive attitude and professionalism; indicates increased efficiency
Information Technology Specialist
o passed the CompTIA Advanced Security Practitioner (CASP+) certification exam; increased credentials and obtained the prerequisites for IA positions far above his grade
o troubleshot assigned CSS VSATs and TM CSS Scouts during the Marne Focus exercise; enhanced the Brigade's operational readiness and success
o demonstrated proactive preparation and technical proficiency; restored complete connection and network capabilities for continuous communication during operations
o used administrator permissions to resolve critical network downtime; restored mission capability in KFAB
o resolved network failure; restored critical VOIP, NIPR/SIPR workstations, network switches, and SNAP terminal
o successfully troubleshot and configured TAA4's CPN stack to mission requirements; established comms, facilitated command and control
o reconfigured both the STT switch and the CPN Colorless Router; restored communications with all other units in the field
o assisted the 2nd Medical Brigade in bringing phones and laptops up on EXNET; maintained communications with parent unit to support mission requirements
o dynamic trainer; conducted training for over 120 Soldiers and Civilian personnel in EO, SHARP, and MRT resulting in 100% completion of DA mandated requirements
o committed to excellence; earned his Security+ Baseline Certification while serving as night shift NCOIC during the direct support of KR '13
o critical in the execution of the Joint Information Environment-Korea (JIE-K) project upgrading both CENTRIXS-K and GCCS-J datacenters to maintain 99.9% uptime
o selected as the Brigade Pregnancy Post Partum PT (P3T) NCOIC; motivated and trained all participants through a skillfully planned and tailored fitness program
o displayed genuine concern for his Soldiers; actively engaged in the SHARP program, ensured his Soldiers recognize the threat of sexual harassment and assault
o dedicated leader excelled as Battle NCOIC during Ulchi Freedom Guardian 2013 ensuring ZERO downtime of critical services supporting the USFK Commander
o displayed outstanding administrative and operational skills by the planning, coordination, and execution of BFT training which directly contributed to the readiness of 5 soldiers and 6 BFT Command and Control systems
o managed and encouraged other Signal Soldiers to study for certifications in accordance with DoD Directive 8570.1
System Adminstrator
o configured all tactical servers during the Brigade Staff Training Exercise (STAFFEX) supporting the 10th CSH
o responded to calls for service and often restored operation within minutes; kept downtime to a minimum
o ensured, prior to deployment, that all tactical servers were properly configured; smoothest deployed operations to date
o created and managed 10th CSH user accounts and arranged MC4 training for both users and system administrators
o got all digital systems up and communicating with each other ahead of schedule, provided the foundation for the Tactical Operations Center (TOC) STAFFEX success
o trained database operators on the network and on basic troubleshooting, reduced interruptions to zero
o established COMSEC account for Video Teleconferencing (VTC) in support of mobility and route clearance missions
o completed 155 workorders while working as a System Administrator at Kabul Military Training Center; reduced delays by 75%
COMSEC
o ensured USFK Joint Staff maintained 100% accountability of crypto material; provided guidance to ensure all personnel were aware of their responsibilities
o selected over numerous senior NCOs as the NCOIC of the Allied and Joint manned COMSEC sections
o trained over 40 hand receipt holders on proper COMSEC procedures IAW TB 380-41 and AR 380-40 resulting in a satisfactory Department of the Army rating
o developed a keying plan with the joint organizations world wide ensuring 25% more efficiency and no further need for over 140 NSA produced short titles
o implemented a program that taught joint staff personnel operation of key loader and filling end cryptographic equipment in support of USFK, UNC, and CFC staff
o astute leader; provided guidance and oversight revamping the USFK J6 COMSEC status effective messages supporting worldwide communications
o managed and maintained over 1000 USFK short titles supporting U.S. Joint Staff and ROK military networks resulting in 99% operational readiness
o provided excellent technical and administrative support to 40 COMSEC handreceipt holders withiin USFK, UNC, and CFC Staff
o provided superb COMSEC key support for (Unit, BN, BDE, DIV,etc..)ensuring 100% operability during (Exercises, deployments,etc..)
o is a motivated troop but needs further guidance in intiative and accountability
o revised and updated the COMSEC Hand Receipt Holder's Course for the Brigade, reduced class from 3 hours to one
o aided immeasurably in several Operational Readiness Inspections, Unit Compliance Inspections, and Communications Security Inspections
o completed the Electronic Key Distribution Course; used new skills to automate COMSEC Key distribution throughout Afghanistan AOR
o masterminded the control and security of 75 classified equip items garnering a 100% inventory of $2.5 million in assets with zero security violations
o packed/processed 14 full COMSEC packages to teams deploying in support of Haiti Relief Operations enabling deployment within 12 hours of alert recall
o maintained 12 COMSEC accounts with 100% accountability and zero COMSEC compromises or reportable COMSEC Incidents
o ensured the Automated Net Control Device (ANCD) was updated and ready with all new cypto for COMSEC roll over
o trained over 150 soldiers in the day to day management and storage of COMSEC material
o a top notch NCO who expects and enjoys a challenge while instilling confidence in subordinates; sets an example for all to emulate
o focused on personal certification success instead of sharing knowledge with the section (needs improvement)
Information Systems Technician
o assisted DIV and French FA detachment with establishing and securing US to NATO to French communications during Eagle Royal 2023
o developed lasting BDE training pipeline for 25B certification education; facilitated production and upkeep of BDE IMOs
o served as one of five service members within USAREUR Kelley Special Services team; provided around-the-clock support
o provided vital C4I services to USAFRICOM, 104 Defense Attaché Offices (DAO), and various Defense Clandestine Services (DCS) stations around the world
o oversaw and assisted with daily hardware and software technical support to USAREUR and USAFRICOM, and four Defense Intelligence Liaison (DIAL) Offices
25B/Telephone Control Operator
o ensured communication readiness as TCO; supervised the contract renewal process of over 14 Army cellular telephones
Supervisory IT Specialist
o acted as a member of the Joint Regional Security Stack (JRSS) Fire Team and resolved customer issues in order to maintain communications across the DoDIN for over 800K customers
o provided oversight of the JRSS Management Cell (JMC) and coordinated, planned, and scheduled all future JRSS migrations
o served as NETCOM's Change Advisory Board Chair and Change Management Process owner in the NETCOM G3/5 Current Operations Branch from 2017 to 2019
o processed over 1,000 Network Requests for Change and disseminated six Enterprise wide documents detailing configuration changes directed by HQDA
Data Systems Integrator
o awarded the Army Achievement Medal for her tactical expertise during LTP, RSOI, and FSO phases of NTC 11-04
o stood up a full helpdesk and Information Assurance program supporting over 4400 pieces of automations equipment on three different networks
o earned Cisco Certified Network Associate certification
o maintained physical performance while working 12 hours or more hours during OEF 10-11
o her professional manner and military courtesy when dealing with both superiors and subordinates is impeccable
o recognized by senior observer controllers during NTC 11-04; was awarded Hero of the Rotation NTC 11-04 for leading her team during RSOI phase of NTC
o selected to deploy early as a torch party member to establish initial connectivity for the brigade headquarters; made the relief in place process seamless to all users
o encouraged other Signal Soldiers to study for certifications to become information management officers to better support battalions across the brigade
o trained four Soldiers in three different MOSs to become brigade helpdesk IMOs in support of a field exercise, a rotation at the National Training Center, and OEF 10-11
o developed and implemented a new automated trouble ticket system which increased user productivity by 50% and kept down time minimal
o shared expert knowledge of automation systems with subordinates and customers
o managed the successful distribution and accountability of over 1200 pieces of automations equipment to 6 different companies valued at over $1,500,000
o developed and implemented a new automated trouble ticket system which increased user productivity by 50% and kept down time minimal
o successfully encouraged 100% of her Soldiers to sign up for both military correspondence and civilian education allowing them to push forward in their careers
o promote now
o send to Senior Leaders Course at the earliest availability
o through loyalty to her Soldiers and dedication to the mission; this NCO has earned the highest degree of trust and respect with NCO's and Officers throughout the brigade
o potential is unlimited; will better serve the Army at a higher rank
IMO
o set up the Command Group and Division Staff TOC: configured the TACSAT Radio and setup and monitored the GRIPS system for Swift Response 2015 in Baumholder
CPN Operator
o demonstrated exceptional capability while assigned as Command Post Node (CPN) Information Technology Specialist
o managed a highly complex network and successfully maintained and operated over $2,000,000 worth of IT equipment consisting of an STT trailer and a NIPR/SIPR CPN stack
Senior Information Systems Specialist
o technically and tactically proficient Info Systems Sergeant; earned his Computing Technology Industry Association and Security Plus certifications
Information Systems Squad Leader
o motivated and trained a newly formed squad of seasoned and inexperienced 25B's to deploy in support of the 640th ASB's deployment to Iraq (25B30)
Information Systems Team Chief
o managed the successful distribution and accountability of over 60 pieces of automations equipment to 4 different companies valued at over 40K
S-3 Training NCOIC
o conducted over 100 hours of Digital Training Management System (DTMS) training, increased battalion's qualification rate by 30%
o improved battalion's overall training readiness tracking and reporting procedures by 75% with inherent DTMS skills
