MOS 70A
Health Care Administrator
OER Examples

o led the Primary Care medical team through the 2022 Joint Commission Survey as clinic manager; earned a noteworthy 100% compliance score

o managed access to care for over 7,000 military and civilian patients, generating 14,344 encounters; maintained a 94% patient satisfaction rate

o instituted new practices through the completion of 39 process improvement projects; improved patient safety and increased high reliability

o conducted daily interactions with over 6,000 beneficiaries a year on benefits and insurance inquiries; coordinated access to care

o developed and presented the Tricare for Life briefing; educated over 1,000 beneficiaries on their transition to Medicare

o led the command initiative to recapture over 2,500 beneficiaries, saving the command an estimated $1,000,000 in medical expenses