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MOS 70B
Health Services Administration
OER Examples
o coordinated specialty care for 70 Army and National Guardsmen in the Warrior Transition Program; improved medical readiness
o served as Health Benefits Advisor at Naval Branch Health Clinic, Athens, Georgia; expanded quality of care for beneficiaries
o provided exceptional TRICARE Program Management; processed more than 600 referrals, over 200 PCM changes, and $200,000 in medical claims
o conducted daily interactions with over 7,000 beneficiaries relating to their benefits and insurance inquiries; impoved access to care
o supported the Patient Advocacy center; recaptured over 2,500 beneficiaries, saving the command an estimated $1,000,000
o developed and presented the Tricare for Life briefing, educating over 1,000 beneficiaries on their transition to medicare
o presented 17 base indoctrination briefings on benefits and eligibility; increased awareness and contributed to retention
o served as Tricare Prime Travel subject matter expert; handled over 200 travel claims with zero discrepancies
o collected 345 lab specimens to include the Armed Services' first toxicology screens for synthetic cannabinoid metabolites; increased identification by 20%
o updated and prepared 234 medical records, performed 60 initial corpsman intakes and completed 110 individual disciplinary team updates
o provided administrative and health care support to 11 Medical Officers and 17 Medical Technicians; supported over 1,000 medical procedures
o facilitated operations in a high volume, fast paced Health Care Clinic; provided care for 4,500 patients from 23 tenant commands
o integrated into every aspect of the Health Clinic, she researched and arranged over 1,000 medical procedures; instrumental in Medical Inspector General (MEDIG) and Joint Commission full accreditation
o processed 57 patient medications and successfully managed the daily appointment schedules for five medical providers
o trained two medical assistants on Medical Interdisciplinary Team Notes (IDTs), HM Screenings, and the daily duties and responsibilities of the Front Desk Administrator; increased service to patients
