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o set up health services support for 11,000 GCE marines and Sailors in two regiments and 11 battalions across Helmand province, Afghanistan
o developed and implemented SOPs for 1st MARDIV FWD medical evacuation/ patient tracking team; contributed to 1,233 life saving medevacs for over 1,000 patients and 234 casualty briefs
o implemented congressionally mandated blast exposure and concussive injury reports that tracked and provided metrics for 1,244 concussive exposures and 1,123 diagnosed concussions
o trained 39 staff members on a web-based self-inspection program; resolved over 200 non-compliance items
o deployed to Balad Air Base; audited over 5,000 medical records; mailed over 1,500 records to home units, increased records availablity and quality and accuracy of care
o developed and implemented a HIPPA briefing for the Medical Group volunteer orientation program; expanded knowledge of patient privacy and increased compliance
o prepared and delivered end of day SITREPs for the Aeromedical Evacuation Squadron; improved situational awareness and readiness
o provided accurate and up to date patient tracking; key to CENTCOM's medical mission readiness and directly contributed to the unit's Meritorious Unit Award
o ensured timely and relevant communication among 113 staff members who care for more than 40,000 military and civilian patients annually
o coordinated over 200 ground and air transports for civilian flight or ambulance crews to local hospitals
o reviewed patient charts, proactively solved inconsistencies and relayed reports to receiving units in a timely manner; improved efficiency and reduced patient flow delays by 20%
o audited 125 records and the medical reconciliation and patient safety documentation; facilitated an excellent rating for the Joint Commission and Health Services Inspection
o trained 900 personnel in MTBI identification and mace performance; improved ability to identify, report, and treat personnel affected by this signature injury
o aided in the McClellan Satellite Clinic retirement and transfer of more than 6,000 records to the national repository, eliminating a nine year backlog in patient records
o processed 236 referral renewals with no errors; reduced followup clinic telephone consultations by 25% and was recognized by the Family Health Team as a best practice
o facilitated the Cardiovascular unit infrastructure upgrade, installing 23 critical equipment terminals in less than a week, resulting in zero disruptions to patient services
o assisted with oversight of Aeromedical Evacuation, Medical Readiness, Outpatient Functions, and the Personnel Reliability Program to optimize Health Services Management functions
o acted as a TRAC2ES clerk and loaded and off loaded 13 wounded soldiers during 7 aeromedical evacuation missions; ensured on-time departures and continuous patient movement
o managed provider templates, increasing access to care by over twenty percent