Meritorious service while serving as Career Counselor, 12th Battalion, Army Reserve Careers Division, Grand Prairie, Texas from XXXXXXXXX to XXXXXXXXX. During this period, SFC Smith demonstrated exceptional skill and knowledge as she continuously assisted Soldiers' retention problems without hesitation. Soldiers confidently laid their problems on her desk knowing they would have their retention issues corrected or resolved in a timely and professional manner. SFC Smith successfully resolved 25 Soldiers' retention issues during the time the unit prepared for mobilization. The distinctive accomplishments of Sergeant First Class Smith reflect credit upon herself, the Training and Doctrine Command and the United States Army.
Recruit Sustainment Program (RSP) Cadre
Sergeant Erlich played an integral role in recruiting, sustaining and enlisting personnel into the Virginia Army National Guard. Sergeant Erlich mentored over 100 new recruits supported by the Virginia Army National Guard Recruiting and Retention Battalion and ensured they were physically, mentally, and emotionally prepared to face the challenges of Basic Combat Training. His high level of involvement upheld the unit's high success rate and the readiness of the total force. Sergeant Erlich's oustanding achievement and devotion to duty reflect favorably upon himself, the Virginia Army National Guard Recruiting and Retention Battalion and the U.S. Army.
Leadership Bullets
o spearheaded the end of year push which led to the company being recognized as one of the top five companies within the brigade during 4th QTR, FY09
o led the Battalion Color Guard in duties which resulted in flawless ceremonies and multiple commendations from many VIPs who observed
o performed volunteer work at the local church; always sought opportunities to coach and mentor youth
Competence Bullets
o turned an underperforming recruiting district into a marketing powerhouse that exceeded all recruiting goals for 24 consecutive months
o overcame numerous operational and logistical challenges to ensure continued operations in LA district despite budget cuts
o demonstrated exceptional knowledge in technical skills and abilities which led to his selection to compete for the FY09 3rd Brigade 1SG of Year
o ranked as the #1 recruiter in the West Coast Region for two consecutive years
o submitted 50 referrals to Cadet Command which exceeded the company's YTD special mission by 35 and increased synergy between Cadet Command and USAREC
o her recruiting district was ranked #1 of 26 nationwide for exceeding production goals
o achieved number two ranked company of seven in the battalion for mission success during 4th QTR, FY09
o teamed with local MBA students to conduct local market analysis to identify new, underdeveloped markets for Army recruiting
o improved marketing efficiency with hands-on management of an integrated, multi-platform marketing plan that included innovative internet advertising and data mining
Station Commander
o demonstrated exceptional knowledge in technical skills and abilities which was instrumental in her team achieving 134% mission accomplishment 4th QTR FY09
o ranked number two of 31 recruiting stations in the battalion for mission accomplishment during 4th QTR FY09
o submitted 33 referrals to Cadet Command which exceeded the company's YTD special mission by 18 and increased synergy between Cadet Command and USAREC
o led her recruiting station to achieve honors as Company Top Station 4th QTR FY09 and 1st QTR FY10
o spearheaded the end of year push which led to her station achieving 100% of its Regular Army and Army Reserve recruiting objective for FY09
o demonstrated leadership skills which enabled company first sergeant to employ and capitalize on her capabilities in his absence
o scored 100% on the Digital Training Management System exam which resulted in her selection as the company s primary DTMS administrator and trainer
o commended by the Brigade Family Advocacy Program Coordinator for the Victim Advocacy and POSH training she administered to the company
o trained three Soldiers which resulted in two Soldiers earning the Gold Recruiter Ring and one Soldier earning the Glenn E. Morrell Order of Recruiting Excellence
o achieved an 96% applicant processing efficiency rate while serving as the First Sergeant
o managed the largest unit fund budget within the battalion which enabled the company to have the most successful family holiday party in over six years
o encouraged Soldiers in the station to develop themselves personally and professionally which resulted in five Soldiers enrolling in college
o relentlessly enforced Recruiter prospecting techniques which resulted in the recruiting station increaseing SA production by 30%
o assisted the Company to acheive honors as Battalion Top USAR production Fiscal Year 2008
o extremely competent; performed all assigned duties above standards
o accomplished self-development refresher training during 1st QTR FY 09; training resulted in 113% combined volume for Army Reserve production
o uncanny ability to build strong, cohesive teams; unequalled work ethic and dedication to mission, Soldiers and their Families
o mentored the Future Soldier manager which resulted in a 94% retention rate
o trained Team Leaders on Market Penetration; resulted in an increase of GSA market from previous FY by 5%
o aggressively challenged Soldiers to perform to their potential; resulted in 3 recruiters earning the Recruiting Ring for recruiting excellence
o dynamic training techniques led to a floor conversion increase to 83% exceeding the USAREC standard
o encouraged 4 of 14 recruiters to attend college which resulted in 26 credit hours earned
o maintained 100% accountability of all assigned equipment, valued at over $350,000
o readily accepted responsibility for failure and gave attention of success to subordinates
o earned the Glenn E. Morrell Order of Recruiting Excellence, the highest award in recruiting
o attended college and earned 15 semester hours towards his Bachelors Degree with a 4.0 GPA
o technically proficient NCO; set the standard for his Soldiers to follow
o led his station to increase the Army s share of DOD enlistments from 44% 1ST QTR FY09 to 47% 1ST QTR FY10
o spearheaded the end of year push which led to his team to achieve 116% of its Regular Army and Army Reserve recruiting objective for FY09
o adapted exceptionally well in an ever-changing, highly stressful environment
o trained three Soldiers which resulted in one Soldier earning the Gold Recruiter Ring and two Soldiers earning the Glenn E. Morrell Order of Recruiting Excellence
o developed a station incentive awards program which motivated Soldiers
o contributed to the success of the company by sharing his knowledge and expertise whenever possible
o encouraged nine of ten Soldiers to enroll in college, resulting in 96 semester hours earned
o stressed laptop accountability to his Soldiers in station which resulted in assisting the 3rd Brigade with leading USAREC with the fewest laptop losses
o stressed safety to Soldiers within station which resulted in zero government operated vehicle accidents in FY09
